Terms of Service

Agreement

By creating a Helix account or using the service, you agree to these terms, the Privacy Policy, the Acceptable Use Policy, the Refund Policy, and any domain or usage restrictions posted on this site.

Eligibility

You must be legally able to enter into this agreement and comply with all applicable laws in your jurisdiction and the jurisdictions of any target you access.

Service

Helix provides access to residential proxy infrastructure. Available features, locations, and limits depend on your plan and account verification status.

Usage

You are responsible for the traffic sent through your account, including compliance with the Acceptable Use Policy and the rules of any accessed service.

Fees

Fees, billing cycles, and refund terms are described in the applicable plan documentation and the Refund Policy. Prices displayed on this site are Helix-defined and may change.

Termination

Helix may suspend or terminate accounts that violate these terms, applicable law, or the Acceptable Use Policy.

Disclaimer

The service is provided "as is." Helix does not guarantee that every website or workflow will work with residential proxies.

Contact

Questions about these terms can be sent to hello@helixproxies.com.