Privacy Policy

Information we collect

Helix collects account information (such as email address), authentication data, billing information required to process payments, and operational data about your use of the service.

How we use information

We use collected information to operate the service, authenticate requests, process billing, prevent abuse, provide support, and comply with legal obligations.

Sharing

Helix does not sell personal information. We share data with service providers strictly to operate the service (for example, payment processors, cloud infrastructure, and support tools).

Retention

Data is retained for as long as required to provide the service and to meet legal and accounting obligations.

Your choices

You can request access, correction, or deletion of your personal information by contacting hello@helixproxies.com. Some data must be retained for legal or fraud-prevention reasons.

Security

Helix uses industry-standard controls to protect account information. No system is fully secure.

Contact

For privacy questions, contact hello@helixproxies.com.